 Paying Your Bill & Holds
My Account
How do I pay my bill?
Payments can be mailed, made in person or online. We accept cash, check, money order, cashiers check or credit card payments. Credit Card payments can only be made online ; we accept MasterCard, Discover and American Express. Electronic checks payments can also be made online . How do I manage my account?
Banner web: We encourage you to manage your account through Student Account online. After you sign on, from the Main Menu select "Student Services" then "Student Records" and select: ‘Student Account Summary” to view your Student Account by term. For more information regarding MCAA Student Accounts please view the website by clicking here. For further assistance with your student account, please contact Edgar Lopez at edgar.lopez@cui.edu 800-229-1200 Ext. 1114 949-854-8002 Ext. 1114 Holds
How do I remove a hold?
There are three different types of holds and how they are released:
- Financial Aid Holds: A student who has begun the process of filling out financial aid, yet hasn’t turned in all the paperwork will receive a financial aid hold. To release this hold the student must complete all required paperwork. Contact Ken Dillinger regarding Financial Aid Holds at ken.dillinger@cui.edu 800-229-1200 Ext. 1121 or 949-854-8002 Ext. 1121
- Unpaid Balance Holds: A student who is past due in any debt to the university will have a hold on their account. They are not permitted to register in any school or college of the University. Holds are released when payment is received. Non payment does not constitute withdrawal from classes. The student must notify the Registrar's Office, in writing, when he/she wishes to withdraw. Contact Edgar Lopez regarding Student Account Holds at edgar.lopez@cui.edu 800-229-1200 Ext. 1114 or 949-854-8002 Ext. 1114
- Registration Holds: This is a hold placed on a student by the admissions department if they have not completed all of their paperwork to be admitted to the program. They are admitted as non-matriculating students and will not be able to register for the second term unless all of the paperwork is in. This hold is released once all required paperwork is in. Contact Chelsea Rhodes regarding Registration Holds at Chelsea.rhodes@cui.edu 800-229-1200 Ext 1828 or 949-854-8002 Ext. 1828
To view holds you will log in to Banner web. Then select Student & Financial Services then select Student Records and View Holds. Please note if you have a hold this will prevent you from registering for your next class. Drops
If you decide to drop a class please see tuition refund amounts below: Prior to 2nd class meeting - Week 1 = 93% tuition refunded
Prior to 3rd class meeting - Week 2 = 86% tuition refunded
Prior to 4th class meeting - Week 3 = 79% tuition refunded
Prior to 5th class meeting - Week 4 = 72% tuition refunded
Prior to 6th class meeting - Week 5 = 65% tuition refunded
By the End of Week 6 or later = 0% tuition refunded
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