 MAIS Student Accounts/Holds
How do I pay my bill?
Payments can be mailed, made in person or online. We accept cash, check, money order, cashiers check or credit card payments. Credit Card payments can only be made online; we accept MasterCard, Discover and American Express. Electronic checks payments can also be made online. To make an online payment, click here.
How do I manage my account?
Banner Web - We encourage you to manage your account through Student Account online. After you sign on, from the Main Menu select "Student Services" then "Student Records" and select: "Student Account Summary” to view your Student Account by term.
For further assistance with your student account, please contact Edgar Lopez.
Email: edgar.lopez@cui.edu
Toll Free Phone: 800-229-1200 ext. 1114
Local Phone: 949-854-8002 ext. 1114
Holds
How do I remove a hold?
There are three different types of holds and how they are released:
To view holds you will log in to Banner Web. Then select Student & Financial Services, then select Student Records and View Holds. Please note if you have a hold this will prevent you from registering for your next class.
- Financial Aid Holds - A student who has begun the process of filling out financial aid, yet hasn’t turned in all the paperwork will receive a financial aid hold. To release this hold the student must complete all required paperwork. Contact Ken Dillinger regarding Financial Aid Holds.
ken.dillinger@cui.edu
Toll Free Phone: 800-229-1200 ext. 1121
Local Phone: 949-854-8002 ext. 1121
- Unpaid Balance Holds - A student who is past due in any debt to the university will have a hold on their account. They are not permitted to register in any school or college of the University. Holds are released when payment is received. Non payment does not constitute withdrawal from classes. The student must notify the Registrar's Office, in writing, when he/she wishes to withdraw. Contact Edgar Lopez regarding Student Account Holds.
Email: edgar.lopez@cui.edu
Toll Free Phone: 800-229-1200 ext. 1114
Local Phone: 949-854-8002 ext. 1114
Drops and Tuition Refunds
Prior to 2nd class meeting - Week 1 = 93% tuition refunded
Prior to 3rd class meeting - Week 2 = 86% tuition refunded
Prior to 4th class meeting - Week 3 = 79% tuition refunded
Prior to 5th class meeting - Week 4 = 72% tuition refunded
Prior to 6th class meeting - Week 5 = 65% tuition refunded
By the End of Week 6 or later = 00% tuition refunded
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